7 Keys for a Successful Salon Business

In this sweet-and-simple blog, Salon Coach Phil Jackson shares valuable tips and insights drawn from his years of experience in the industry.


If you are a salon owner or a professional in the hair and beauty industry, you must have experienced the ups and downs of running a successful business.

In this sweet-and-simple blog, I share valuable tips and insights drawn from hundreds of years of experience in the industry.

These seven key pillars will help guide those starting or improving their salon businesses. So whether you are starting a new venture, already have an existing salon, or just seeking inspiration, join us as we dive into the world of salons, hair, beauty, and more!

1. Identifying a Market

The first tip focuses on the importance of identifying a market to target, which can save time and effort in the long run. Before starting your salon business, research the demographics of your target area to ensure there is enough demand for your services. Knowing your target market will also help you create a marketing strategy tailored to their needs and preferences.

2. Financial Planning for Business Success

The second pillar of a successful salon business is financial planning. This includes having a consistent pricing strategy and creating a solid business plan that supports your life goals. It is also essential to be adaptable and flexible in your approach, as market conditions and customer preferences can change over time.

3. Building a Strong Team

The third pillar of a successful salon business is building a strong team. This includes not only your employees but also a network of professionals such as accountants, bookkeepers, and business coaches (ahem!) who can provide invaluable support for your business. Having a strong team will help you manage your salon more effectively and ensure that you are always delivering the best possible service to your clients.

4. Financial Management

The fourth pillar of a successful salon business is financial management. Understanding the finances of your business is essential for making informed decisions and ensuring your salon remains profitable. Invest in salon software that can help you track your finances and generate useful reports. Remember to review your financial performance regularly and make adjustments as needed.

5. Marketing Strategy

The fifth pillar of a successful salon business is having a robust marketing strategy. Your marketing strategy should focus on attracting new clients, retaining existing clients, and re-engaging lost clients. Utilise various marketing channels such as social media, email marketing, and local advertising to reach your target audience.

6. Legal and Regulatory Compliance

The sixth pillar of a successful salon business is ensuring legal and regulatory compliance. This includes obtaining the necessary licenses and permits, adhering to local health and safety regulations, and staying up-to-date with industry standards. Consider joining industry associations or seeking legal advice to ensure your salon remains compliant with all relevant laws and regulations.

7. Enjoy Your Work

The final pillar of a successful salon business is enjoying your work. Running a salon can be challenging, but it's essential to find joy in your day-to-day tasks and celebrate your successes. By focusing on the aspects of your business that bring you happiness and energy, you will be more likely to achieve long-term success and growth.


Running a successful salon business requires dedication, planning, and a strong team. By focusing on these seven key pillars, you can build a thriving salon that supports your life goals and provides excellent service to your clients. Remember to continually adapt your approach and stay up-to-date with industry trends to ensure your salon remains competitive and profitable.

Happy beautifying!