I’ve been hairdressing since 1998 and I’ve been a salon owner since 2001. I set up Bravo Hairdressing with pretty much no knowledge of running a business, very little capital and almost no Plan B! BuildYourSalon.com is the resource I wish I’d had back then. I’m going to share all the little tips, tricks and hints I’ve accumulated getting things really WRONG for so long.
In 2001 we adopted my eldest son, Little Dude, which forced me to step back from the styling chair. In short, I had to work ON my business instead of IN my business. I had to find ways I could contribute to the salon without physically being there. I focussed on all the admin I’d been neglecting, polishing our procedures, but the bulk of my time has been spent refining and implementing salon marketing initiatives. I’ve contributed by driving more customers to visit more frequently and spend more when they’re in the salon.